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Below is a current list of vacancies we have at Talon.
Please click on the links to view the job description.

Vacancy

Client Manager/Director

Location

UK

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Description

Talon has a fantastic opportunity for a stand-out individual with UK OOH planning experience or extensive Comms planning experience to join our business working within our Independent’s team. Talon’s independent agencies are rapidly expanding and already encompass a wide range of agencies including Accord, Ptarmigan, AMS, Smithfield & Dewynters. These agencies represent a broad spectrum of clients from Etihad, Jägermeister, Café Nero, Jupiter, Disney Theatricals & Travelbag.

Responsibilities

  • Be responsible for the day to day management of the client team to ensure they are effectively servicing clients and are proactively contributing to growing client and agency business.
  • Have a thorough understanding of the strategy & objectives of your main accounts.
  • Ensure you and your team are delivering on all elements of client service charters and general client servicing.
  • Resolve client/campaign issues as and when they arise alongside assisting/coaching your team in resolving their issues.
  • Analyse and attend all client audit meetings (in conjunction with Business Director/Head of).
  • Work with Business Director/Head of to set individual client KPIs and ensure they are met.
  • Develop and manage the Talon relationship with agency, client and media owner contacts.
  • Help to manage and host internal training sessions.
  • Be prepared to get involved in non-account work - internal working parties, Route guru group, representatives of the company.
  • Ensure you and the team are utilising in house systems on a regular basis ensuring they are kept up to date with all the latest planning information and campaign status.
  • Ensure all Planning templates are being used - Talon planning schematic, proposals, buying reviews/PCAs, site tour documents.
  • Participate in defining the requirements to enhance systems/tools and have responsibility for testing them when requested.
  • Work with Business Director/Head of to provide accurate client forecasts ensuring they are kept up to date with key changes to forecasted business.
  • Comply with all company and departmental policies and procedures.
  • Understand Talon philosophy and SBU's offerings and communicate them appropriately.
  • Demonstrate proper care and respect for corporate assets.
  • Train your team on the day to day requirements of their planning roles, tools and systems.
  • Be responsible for first stage interview process for recruiting Client Executives and Client Managers.
  • Conduct annual appraisals of Client Executives and Client Managers (in conjunction with Business Director/Head of where applicable).
  • Review performance of Client Executives and Client Managers on a regular basis.

Skills & Experience

  • UK OOH planning experience and/or extensive Comms planning experience – working on clients that spend significantly in OOH.
  • Experience of working in data focussed roles.
  • First class relationship management skills with the ability to communicate across all levels both internally and externally.
  • Strong commercial acumen with the confidence to apply this within your work.
  • Ability to manage people and motivate them to bring out their full potential.

To Apply

Please submit your CV to people@talonoutdoor.com

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We have no vacancies at the moment.
However, if you would like to work with us please get in touch.

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