Careers

• Be responsible for the day to day management of the client team to ensure they are effectively servicing clients and are proactively contributing to growing client and agency business.
• Have a thorough understanding of the strategy & objectives of your main accounts.
• Ensure you and your team are delivering on all elements of client service charters and general client servicing.
• Resolve client/campaign issues as and when they arise alongside assisting/coaching your team in resolving their issues.
• Analyse and attend all client audit meetings (in conjunction with Business Director/Head of).
• Work with Business Director/Head of to set individual client KPIs and ensure they are met.
• Develop and manage the Talon relationship with agency, client and media owner contacts.
• Help to manage and host internal training sessions.
• Be prepared to get involved in non-account work - internal working parties, Route guru group, representatives of the company.
• Ensure you and the team are utilising in house systems on a regular basis ensuring they are kept up to date with all the latest planning information and campaign status.
• Ensure all Planning templates are being used - Talon planning schematic, proposals, buying reviews/PCAs, site tour documents.
• Participate in defining the requirements to enhance systems/tools and have responsibility for testing them when requested.
• Work with Business Director/Head of to provide accurate client forecasts ensuring they are kept up to date with key changes to forecasted business.
• Comply with all company and departmental policies and procedures.
• Understand Talon philosophy and SBU's offerings and communicate them appropriately.
• Demonstrate proper care and respect for corporate assets.
• Train your team on the day to day requirements of their planning roles, tools and systems.
• Be responsible for first stage interview process for recruiting Client Executives and Client Managers.
• Conduct annual appraisals of Client Executives and Client Managers (in conjunction with Business Director/Head of where applicable).
• Review performance of Client Executives and Client Managers on a regular basis.

• UK OOH planning experience and/or extensive Comms planning experience – working on clients that spend significantly in OOH.
• Experience of working in data focussed roles.
• First class relationship management skills with the ability to communicate across all levels both internally and externally.
• Strong commercial acumen with the confidence to apply this within your work.
• Ability to manage people and motivate them to bring out their full potential.

Please submit your CV to people@talonoutdoor.com